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Pre-Service Instructions and Info

Your next Groundhogs service is almost here — we’re looking forward to giving your property the attention it deserves!

Here are a few quick reminders to make sure everything goes smoothly:

💳 Pay-as-You-Go Payment Processing

If you’re a Pay-as-You-Go client, your payment will be processed today to secure your spot.
⚠️ If your service is scheduled for Monday, your payment was processed on the Friday before.

🔐 Gate & Property Access

Please be sure to unlock all gates and ensure your lawn is free of debris and pet waste. If we can’t access a portion of your yard, we may need to skip it for safety and efficiency reasons.

🐶 Pet Safety

For the safety of your pets and our team, please keep animals indoors during service. Our treatments are pet-safe after drying, but we recommend waiting 3–4 hours before letting them outside.

🌦️ Weather Flexibility and Traffic Delays

We’re always keeping an eye on the weather! If your service is delayed due to rain or other conditions, we’ll notify you and automatically reschedule your visit.

🗓️ Rescheduling Policy

If something urgent comes up and you need to reschedule, please let us know more than 48 hours in advance. Our routes are designed to maximize efficiency — rescheduling is limited to emergency situations only.

🌐 Your Client Portal

🔗 Access Your Portal

Outstanding Service. We have had numerous other companies and this one is hands down the best.
Response from the owner:Hey Doug!

Thanks a bunch for the awesome review! We're thrilled to hear that you've found our service to be the best out there. It's feedback like yours that keeps our team motivated to deliver top-notch service every time. If you ever need anything or have questions about your lawn, don't hesitate to reach out.

Cheers,
Blaire
Good service would recommend !!
Response from the owner:Thank you for taking the time to share your review with us!
Have used the lawn service for over a year now and have he best looking lawn in neighborhood,very pleased with service
Response from the owner:Hey Tim!

Wow, that’s fantastic to hear! We're so grateful to have you as part of the Groundhogs Lawn Care family and thrilled to know your lawn is the envy of the neighborhood. We always aim to deliver top-notch service and it’s great to see it's paying off with those fresh, green results.

Thanks for the awesome review! We're just a shout away if you ever need anything.

Take care,
Blaire
This is our first year with Groundhogs. This is the best our lawn has looked in the eight years we have lived here. They were very thorough in what they do and had recommendations for improving the conditions of our lawn. Communication with them was outstanding, they were always willing to respond to any questions I had.
Response from the owner:Hey Greg,

Wow! We're absolutely thrilled to hear that your lawn is looking the best it has in eight years—talk about a win for the Groundhogs team! 😊 It's awesome to know that our thorough approach and recommendations made a difference and that our communication kept everything smooth for you.

Remember, we're here for any questions or further tweaks—the journey to a perfect lawn doesn't stop here! Thanks so much for trusting us with your lawn care and for sharing such a positive experience.

Keep enjoying that vibrant grass!

Blaire
They met all of my expectations
Response from the owner:Hey bob427able! 🌟 Thanks a ton for the awesome 5-star shoutout! We're thrilled to hear that we hit the mark and met all your expectations. It's our mission to keep your lawn looking great, and your satisfaction means the world to us. Don't hesitate to reach out if you ever need anything else. Here's to a vibrant and healthy lawn season ahead! Cheers, Blaire
My lawn was dying and Groundhog made it beautiful! Highly suggest their services to anyone. Great company!
Response from the owner:Hey Tim!

Wow, your review put a big smile on our faces! 🌿 We're so thrilled to hear that your lawn is looking stunning again with the help of our Groundhog team. Thank you for suggesting our services; it really means a lot to us. Here's to many more seasons of vibrant, green lawns!

Take care,
Blaire
Response from the owner:Thanks a bunch, Tom, for the 5-star nod! 🌟 We're thrilled to know you're happy with Groundhogs Lawn Care. If there's anything more we can do to keep your lawn looking top-notch, just give us a shout. We’re here to help your yard thrive!

Catch you around the garden,

Blaire
First let me say that I am extremely particular about my lawn! (Golf Course look is my goal)

I hired Groundhogs Lawn Care mid-season after a quick spreading fungus attacked my lawn killing patches within days! My lawn needed immediate attention to rectify!

Groundhog’s Lawn Care did a site visit and after an extensive conversation, I knew I was hiring the right company! Their knowledge of general lawn care / proper fertilization and watering / fungus identification and correction / and aeration and proper seeding was immense!

Groundhogs took a dying lawn and turned it into a luxurious, thick, green envy! I couldn’t believe it!

Their customer service skills are far about the competition! (Old School) They promptly return phone calls, and answer all questions or concerns you have. I have even received callbacks on Sundays!!!

Flexibility is important! They have adjusted their schedule numerous times to fit mine! That’s HUGE and so difficult during the summer season while managing numerous other clients!

I would like to personally thank Heather, Dave, and Alex for making my life so much easier while creating a stunning lawn neighbors are envious over!! :) You are 10 steps ahead of any competition!! Keep up the great work!!!

Deborah
Response from the owner:We appreciate your feedback. Thank you for the review!
Heather was patient with my questions and cares about customer service.
Response from the owner:Thank you for the review! We appreciate your feedback Patrick.
Response from the owner:Thank you so much for taking the time to leave us a 5 star review!

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